BDT Hazi FAQ — All Your Questions Answered Here

Bdt hazi's VIP program has a total of 5 Tiers — Bronze, Silver, Gold, Platinum, and Diamond. Points are earned on every bet, and your tier is determined by your total points.

• Bronze: For new members, weekly cashback of up to 3%.
• Silver: 5% cashback and priority fast withdrawal.
• Gold: 7% cashback, a special birthday bonus, and a dedicated account manager.
• Platinum: 10% cashback, higher withdrawal limits, and exclusive tournament access.
• Diamond: Up to 15% cashback, a dedicated VIP host, unlimited withdrawals, and exclusive gifts.

Once a tier is reached, it is maintained for at least the next 30 days. Diamond members may also receive invitations to exclusive bdt hazi events.

The good news is — bdt hazi does not charge any withdrawal fees. Your full withdrawal amount will be sent directly to your bKash, Nagad, or Rocket account — every last taka.

Withdrawal Limit:

• Minimum withdrawal: ৳500
• Daily maximum (standard members): BDT 50,000
• Daily maximum (VIP Gold and above): ৳1,00,000
• Diamond VIP: Negotiable on a case-by-case basis — potentially unlimited

Withdrawals are typically processed within 15 minutes to a maximum of 2 hours from the time of request. Accounts that haven't completed KYC may experience a slightly longer wait on their first withdrawal.

Bdt hazi regularly hosts weekly and monthly tournaments. Participation is mostly automatic — place a qualifying bet in a specific category (such as Sports or slots) and you're on the leaderboard.

Tournament Rules at a Glance:

• A minimum bet amount in the specified category must be met (typically BDT 500–1,000).
• Points are calculated based on total bet amount or net winnings — as specified in the rules of each tournament.
• The top 10–50 players on the leaderboard win prizes — cash bonuses, free spins, or special rewards.
• If points are tied, the member who earned them first ranks higher.
• Rewards are credited to your account automatically, usually within 24 hours of the tournament ending.

Full details of ongoing tournaments can be found on the Latest Promotions page.

KYC (Know Your Customer) verification at bdt hazi is typically required before large withdrawals or to fully activate your account. This process is in place to protect you.

Required documents:

• ID Document: Clear photo of your National ID (NID) or passport — both front and back.
• Selfie: A recent photo of you holding your ID.
• Payment Proof (if required): A screenshot of the bKash/Nagad number used for the transaction.

Process: Go to the "Account Verification" section in your dashboard and upload the required photos. Typically, Within 24–48 hours Verification complete. If there are any issues, our support team will reach out to you.

Once KYC is done, you won't need to go through it again.

Bdt hazi uses internationally accredited technology to protect members' data and funds.

• 256-Bit SSL Encryption: Every transaction and piece of data is encrypted — no third party can access it.
• Segregated Funds: Member funds are kept separate from the company's operational accounts.
• Two-Factor Authentication (2FA): Enabling 2FA in your account settings adds an extra layer of security.
• AML Policy: International anti-money laundering regulations are strictly followed.
• Your data is never sold to third parties: Your personal information is never shared with advertisers or any third party.

If any suspicious activity is detected, bdt hazi will notify you immediately and secure your account. More details Privacy Policy on this page.

At bdt hazi, bKash, Nagad, and Rocket deposits are typically processed within Within 1–5 minutes is credited to your account. During peak hours, this may take up to 15 minutes.

What to do if your deposit doesn't arrive:

• Check your bKash/Nagad app to confirm the transaction went through (look for the Transaction ID).
• Refresh the page and wait 5–10 minutes.
• If it hasn't arrived after 20 minutes, contact bdt hazi Live Chat with your Transaction ID and amount.

Please note: When making a deposit, always send funds to bdt hazi's designated payment number — if sent to the wrong number, recovery may be difficult. Get the correct number from the Deposit section of your dashboard.

When a match at bdt hazi is cancelled or postponed, bets are settled according to specific rules.

Situation-Based Rules:

• Cancelled before the match starts: The full bet amount is refunded.
• Match suspended after kick-off (under 90 minutes): If the match is not replayed within 24 hours, the bet is voided and your stake is refunded.
• For cricket (D/L Method): If a specified number of overs have been played, the result may be considered valid — the exact conditions are stated in each bet's terms.
• Live Betting: Settlement may be based on the score at the point the match was stopped.

The refunded amount is usually credited within Within 24–48 hours credited to your account. If you have any questions, please contact support.